Chapter 6 of, Don't Make Me Think, is all about designing for navigational purposes. This chapter compares navigating a department store with navigating a website. Proper headings and subheadings make all the difference when trying to find exactly what you're looking for. By using hierarchy on a website, it will allow users to click on what is most important to help them guide through the site. The author uses "site mapping" as a tool to visually show how complex the navigation process can be. Three of the biggest differences between navigating the real world versus navigating the web are that on the web you have no sense of scale, direction, or location on the web, thus, making it more difficult. There are many aspects to web designing which need to be considered when creating a seamless navigation process. If the user can maneuver their way around your site, then don't expect them to come back!
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